Commercial payments bill UK: Everything you need to know
If you run a small business in the UK and you are tired of chasing invoices that should have been paid weeks ago, the Commercial Payments Bill is worth your attention. In short, it introduces a legal cap of 60 days on payment terms in most business-to-business contracts, makes statutory interest of 8% above the […]
BNPL Debt Recovery: Staff for January’s Surge
January payments from buy now pay later purchases can turn a quiet account into an urgent support request within days. Your January recovery plan must account for that shift before Christmas promotions and delivery cut-offs create the next wave of instalments. If you lead a creditor team, a servicing partner, or a debt recovery agency, […]
BNPL Late Fees and the £39m Question for Debt Collectors
Late payments have become a revenue line in parts of the buy now, pay later market. FCA research estimated that consumers paid about £39 million in BNPL late fees over a year, a figure that puts real weight behind a charge many shoppers may see as minor. If you run a business with overdue invoices, […]
BNPL Ombudsman Complaints: A Collector’s Escalation Map
A BNPL balance can move into a formal complaint long after the first missed instalment. If your collection process treats it as a routine arrears case, you may miss the evidence, timing, and customer-care issues that shape the outcome. BNPL ombudsman complaints are now a live operational concern for firms handling eligible UK deferred payment […]